Privacy Policy

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Privacy Policy for The Grazing Coos

Effective Date: January 18, 2025

At The Grazing Coos, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect
We collect the following types of information when you interact with us:

• Personal Identification Information: This may include your name, email address, phone number, billing address, and event details.
• Payment Information: If you make a payment, we may collect payment information such as credit/debit card details through a secure payment gateway.
• Event Details: Information regarding the nature of your event, including date, location, and specific requirements.

2. How We Use Your Information
We use your personal information for the following purposes:

• To process your booking and secure your event date.
• To communicate with you regarding your booking and any updates or changes.
• To process payments and issue invoices or receipts.
• To personalize our services and ensure we meet your event requirements.
• To send promotional emails or updates about our services, if you have opted to receive them.

3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption and secure payment systems to protect your data.

• We limit access to your personal information to employees who need it to perform their job functions.
• We do not store or retain your payment details beyond what is required to complete your transaction.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery services, or event staff, and only when necessary to fulfil our services to you. These third parties are contractually obligated to protect your data and use it only for the purpose of providing services to us.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your data.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your personal data.
• Object to or restrict the processing of your personal information.
• Withdraw consent where we rely on consent to process your information.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links
Our website or communications may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at info@thegrazingcoos.co.uk

By using our services, you agree to the terms outlined in this Privacy Policy.